Frequently Asked Questions
Because your dog deserves the best — and you deserve clarity.
01
Trial & Subscription
Everything about the 8oz Trial Bottle, billing, and how to control your subscription.
The 8oz Trial Bottle allows you to try Pawesome Sauce with your dog before committing to full-size bottles. Just pay $6.95 for Shipping & Handling.
Yes — the trial is part of a subscription. After the trial period, your subscription will continue automatically unless you skip, modify, or cancel before your next billing date.
You’ll be charged automatically on your scheduled billing date, based on your subscription.
You’ll receive your bottles based on your selected delivery schedule — typically every 30 days.
Yes — you can cancel anytime before your next billing date. No commitments, no hassle.
Yes — you can skip, modify, or reschedule your shipment anytime before your next billing date.
02
Autoship
Save 10% on every order with automatic delivery — skip, modify, or cancel anytime.
It’s a smaller-size bottle so your dog can try Pawesome Sauce before committing to a full-size order. Perfect for first-time customers. Just pay $6.95 for Shipping & Handling.
Automatic delivery of your selected products on your schedule — plus 10% savings on every order. Skip, modify, or cancel anytime.
Never run out of Pawesome Sauce — while saving 10% on every order. Enjoy automatic delivery, flexible scheduling, and the ability to skip, modify, or cancel anytime.
Yes — you can manage your Autoship anytime. Skip, reschedule, modify, or cancel before your next billing date.
03
Shipping & Returns
If anything goes wrong with your order, we’ll make it right.
Standard shipping is a flat $6.99 on all orders within the United States. Spend $50 or more and shipping is on us — free.
If your order arrives damaged, contact us within 7 days of delivery and we’ll make it right — no questions asked.
Due to the nature of our product, we do not accept returns. However, if there’s anything wrong with your order, contact us within 7 days and we’ll make it right.
Still have questions?
Our team is here to help. We typically respond within 24 hours on business days.
