Terms of Service

Effective Date: June 1, 2026

Welcome to Pawesome Sauce (“Pawesome Sauce,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and promotional offers. By visiting our website, placing an order, or subscribing to our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Overview

Pawesome Sauce provides premium dog food enhancer products designed to make mealtime more enjoyable for dogs. These Terms apply to all visitors, customers, subscribers, and users of our website and services.

2. Trial Offer (“Try Before You Buy”)

We may offer a promotional trial program that allows customers to experience our product before committing to a full subscription.

By participating in the trial offer, you acknowledge and agree that:

• You will receive one 8oz trial bottle for the advertised shipping and handling fee.
• Your order enrolls you in our recurring subscription program.
• Following the trial period, you will automatically receive two (2) full-size bottles each month.
• Your payment method will be automatically charged according to the subscription terms unless canceled.

Important Notice: The trial offer is part of an ongoing subscription program and is not a one-time purchase.

3. Subscription Billing & Payments

By enrolling in a subscription, you authorize Pawesome Sauce to charge the payment method provided for:

• The initial trial shipping and handling fee.
• All future recurring subscription shipments.

Subscription charges are processed automatically according to your selected billing cycle (typically every 30 days unless otherwise specified).

We reserve the right to modify product pricing, subscription quantities, shipping rates, or promotional offers at any time. Any material changes will be communicated in advance where required by applicable law.

4. Cancellation Policy

You may cancel your subscription at any time. However, cancellation requests must be submitted before your next scheduled billing date to avoid future charges.

• Subscriptions remain active until canceled.
• Orders that have already been processed or shipped cannot be canceled.
• Cancellation does not apply retroactively to charges already incurred.

How to Cancel

You may cancel your subscription by:

• Emailing our support team at support@pawesomesauces.com
• Using your online subscription management portal (if available)

5. Returns & Refunds

• Opened or partially used products are not eligible for return or refund.
• If your order arrives damaged, defective, or incorrect, contact us within 7 days.
• Unauthorized chargebacks may result in account restrictions or suspension.

6. Shipping & Delivery

• Orders are typically processed within 2–5 business days.
• Delivery estimates are provided for convenience and are not guaranteed.
• Shipping delays caused by carriers, weather, customs, or unforeseen circumstances are outside our control.
• Pawesome Sauce is not responsible for carrier-related delivery delays.

7. Product Disclaimer

• Products are intended solely for canine consumption.
• Not intended to diagnose, treat, cure, or prevent any disease.
• Consult a veterinarian if your dog has health concerns or allergies.
• Results may vary from dog to dog.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages.
• Delays, misuse, or customer dissatisfaction are excluded from liability.
• Our total liability is limited to the amount paid for the product.

9. Chargebacks & Fraud Prevention

• We may dispute chargebacks with transaction evidence.
• Maintain order history, IP logs, and proof of agreement for verification.
• Accounts associated with fraudulent activity may be restricted or blocked.

10. Intellectual Property Rights

All website content, branding, logos, images, text, and design elements are the exclusive property of Pawesome Sauce.

Unauthorized use is prohibited without prior written consent.

11. Modifications to These Terms

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of any changes.

12. Contact Information

Pawesome Sauce
Email: support@pawesomesauces.com